GreenGeeks Reviews

GreenGeeks has an overall rating of 3.0 based on 35 reviews. Customer feedback on GreenGeeks is mixed: GreenGeeks reviewers highlight positive aspects like fast loading speeds, excellent customer support, eco-friendly hosting, user-friendly interface, which strongly appeal to environmentally conscious individuals and small to medium-sized businesses. However, GreenGeeks is often criticized for its higher renewal rates, limited data centers, occasional uptime issues, upselling during signup.

3.0/5.0

35 reviews

5 Stars

16

4 Stars

1

3 Stars

0

2 Stars

2

1 Star

16

All GreenGeeks Reviews (35)
crazypeacock286
July 31, 2023
"GreenGeeks is there for you!"
It's comforting to find a tech company that really backs you up. You often don’t think about support until you really need it. Green Geeks is great at handling all questions, making sure you switch over smoothly from your last hosting service. Plus, when I needed to update my domain name not long ago, they helped me out right away without any interruptions. I truly can't say how happy I am with their service.
redrabbit891
July 27, 2023
"The interface is super easy to use."
The platform is really easy to navigate. I managed to transfer my site quickly and without any hiccups. Even though I don't make use of a lot of the built-in tools, I was really impressed by the wide variety of options available in my plan, particularly given the price.
brownlion811
July 26, 2023
"An outstanding company that shines even in tough times..."
This business is really remarkable since it not only survives but also contributes positively. What distinguishes them is their real-time phone assistance, which is pretty rare these days. Still, this aspect guarantees top-notch service and ultimately results in more favorable referrals from happy clients. Just wanted to throw that out there.
IsaacMason
July 26, 2023
"Unmatched Hosting Support in North America"
The tech support crew at GreenGeeks is just fantastic. They manage support requests with outstanding professionalism and attention. Seriously, you all are the greatest!
Pearl.Martinez
July 25, 2023
"Working with cPanel is a pleasure."
I truly value the chance to use cPanel since it helps me experience less downtime. Plus, the support from the team is top-notch.
yellowduck631
July 24, 2023
"The Green Geeks Support team is amazing! <3"
I really love the Green Geeks Support crew! Whenever I need help, I just hop onto their chat, and they walk me through each step, helping me hit my tech goals right then and there. They break things down in a way that's super easy to get and actually talk to me like a real person, not just some automated replies like I've seen with other services. Their professionalism, warmth, and approachability are always top-tier. I can't recommend Green Geeks enough! They are truly the best!
SandraRichardson
July 24, 2023
"I'm a huge fan of this business!"
I really dig this company! They are super quick to reply to your questions, unlike a few other businesses that leave you hanging for ages. Their support is top-notch! I usually have a tough time with domains and redirects, but they take care of everything for me without a hitch. Plus, their customer service is really warm and welcoming. I totally recommend them without a second thought.
JesseBowman
July 19, 2023
"Unjust Billing and Policies at This Company"
I've been a customer for three years, and I gotta say, their policies are just plain awful. To start, they jacked up the cost of registered domains from $13 to $17, while other providers are still selling the same domain for just $10. On top of that, they billed me for a domain that I had already moved to a different host. Plus, they often suspend services claiming it's for security reasons. All in all, this company leaves a lot to be desired.
JustinMurray
July 14, 2023
"Is this even allowed?"
During the first year, the service was top-notch. But then, in year two, we were hit with an unexpected charge to protect our private info that they had gathered, or else face the risk of it getting leaked. To our shock, we begrudgingly coughed up the fee, only to be bombarded with several emails over the next six months telling us that our personal data had still been compromised and taken. Now, we’re drowning in spam and scam emails. It really makes us wonder if they’re peddling our personal info.
bigpanda215
July 13, 2023
"Super quick and responsive team!"
This crew is really fast and on the ball when it comes to tackling security issues.
KatrinaSchmidt
July 08, 2023
"Green Geeks has consistently supported me when I needed help."
I run a simple Wordpress blog that doesn't need a lot of support. Still, every time I've sought assistance, the Green Geeks crew has been super quick to help out. Plus, their regular emails have clued me in on some handy services I didn't know about before. The best part? These services came at no additional charge, so they weren't just trying to push extra sales on me. All in all, I'm really happy with the service I've gotten from them.
angrygoose456
July 08, 2023
"This hosting service is just the worst."
This service is truly awful! Like anyone who gets spam, we reported it. But instead of doing something about the spammers, this lazy and clueless company shot us an email accusing us of spamming and even threatened to cut off our services. It's obvious they didn't take the time to read the spam email we flagged; otherwise, they would see it wasn't us. This is the second time we've had to put up with this nonsense. I can't wait to move our websites to another host. Our email accounts for sending messages barely work 90% of the time. I strongly recommend steering clear of them.

Now, about their response. It was downright pathetic! They actually had the nerve to threaten me for reporting a marketer who sent us an email. These fools keep insisting that it was our charity doing the spamming, just because they couldn't be bothered to read the email correctly. Why in the world would I report myself for spamming? This company is the absolute worst for hosting. I'm even thinking about finding a lawyer to take action against them. If anyone knows a good lawyer to suggest, please hit me up.
blacklion888
July 08, 2023
"Support is lacking, and the hosting service is just okay."
The hosting service works fine when it’s up and running, but sadly, there have been quite a few times with long unexpected downtimes (one lasted over 23 hours!). If you need help, good luck with that, 'cause the support crew feels like they’re just machines stuck in a loop of the same old responses. Overall, I wouldn’t suggest going with this hosting provider.
Stanley.Chapman
July 04, 2023
"Hands down, the worst hosting service I've ever dealt with."
This hosting service is just plain awful. We're itching to get out, but they’ve made it super tough to do that. Not long ago, they did a system-wide update that shockingly locked us out of all our email accounts. This is just one of many customer service issues that they seem to brush off without a care. I really recommend steering clear of this company. I want nothing more than to move to another provider, but they’ve made transferring files such a hassle that even the new company we wanted to go with threw in the towel. The vibe here is all about disorganization and doing the bare minimum.
beautifulswan853
July 03, 2023
"More benefits than I thought at first!"
At first, I struggled a bit with the website's controls, but man, the prices are fantastic and the customer service was super helpful whenever I ran into problems. After that, I got the hang of a lot of the features, and even with the basic plan, there's a ton of functionality to explore. Being able to send emails right from the site has been a game changer, and the variety of plug-ins they support is really something else.

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GreenGeeks Q&A

I rate GreenGeeks 5 out of 5 stars. They could not have been better. Why are the stars showing as 1.5 stars next to my review?

Looking at the reviews for Green Geeks is sad. What happened to this company? Why are the reviews so low. Is this the new norm?

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